1. Data Collected
When you submit our contact form, we collect the following information:
- Name: To address you properly in our response.
- Email Address: To reply to your inquiry.
- Phone Number (Optional): If provided, to contact you regarding your inquiry, especially for scheduling or complex issues.
- Message Contents: The details you provide regarding your request, project, or feedback.
2. Purpose of Data Collection
The information collected via the contact form is used strictly for the following purposes:
- To respond directly to your specific inquiry or request.
- To schedule services or appointments, if requested.
- To improve our services or website based on your feedback.
3. Data Storage and Security
- Storage: Your contact form data is securely stored on our servers for a reasonable period, typically no longer than necessary to fulfill your request and maintain adequate business records.
- Security: We employ industry-standard security measures (e.g., encryption, firewalls, and secure access protocols) to protect your data from unauthorized access, loss, or misuse.
4. Third-Party Sharing
We do not sell, trade, or rent your personal identification information collected via the contact form to third parties.
Your data may be shared with trusted third parties only when necessary to perform a specific service requested by you (e.g., sharing your address with a sub-contractor to fulfill a service call, with your prior consent). These parties are required to keep your information confidential.
5. Your Consent
By clicking the “Submit” or “Send” button on our contact form, you signify your acceptance of this policy and consent to the collection and use of your data as described above.